Life Support Service as response when "Help" is needed
Our Life Support Service addresses your "help!" request during contract signing, moving out, and throughout your stay. We respond to a wide range of inquiries, including complaint handling and equipment malfunctions.
Our Strengths
- POINT 1Support during residency by staff from a management company specializing in foreign nationals
- POINT 2Detailed explanations in multiple languages during troubles or inquiries
- POINT 3Sharing information with corporations and schools through reports on resident feedback
Before Moving In
- Explanation of contract details in multiple languages
- Procedures to start utility services (electricity, gas, water)
- Procedures to start internet service
During Residency
- Handling various inquiries in multiple languages
- Responding to complaints from neighbors
- Addressing inquiries regarding equipment malfunctions
- Rent collection reminders for overdue payments
- Proactively resolving misunderstandings due to cultural differences
When Moving Out
- Security deposit settlement
- Explanation of cleaning fees
- Mediation between international students and real estate companies
- Disposal of belongings in case of unauthorized departure
Supporting the Entire Process from Move-In to Move-Out in 2 Ways!
In-house call center phone support
Available 24 hours a day, 365 days a year!
A Multilingual Support Call Center to alleviate concerns
Direct response by assigned staff
Feel free to ask anything with peace of mind!
Direct involvement by our sales representatives for on-site support